The TIBCO iProcess Client

The TIBCO iProcess Client is the single focal point for defining and managing procedures. The TIBCO iProcess Client consists of:

• The Work Queue Manager
• The Procedure Manager
• Administration

The Work Queue Manager displays users' queues and work items and the Procedure Manager displays all of the procedures currently available. From the Procedure Manager, you can:

• create and edit procedures. The TIBCO iProcess™ Modeler is started from the TIBCO iProcess Client.
• organize and manage your procedures as a hierarchical structure of procedure libraries, in the same way as, for example, you manage files and directories.

Work Queue Manager

The Work Queue Manager gives quick on-screen access to your outstanding work. It is the main window you are taken to after logging in to Staffware on most installations.

What can I do in the Work Queue Manager ?

• The TIBCO iProcess Client enables you to
• Open and look through your Work Queues (your Personal Queue and anyGroup Queue or Test Queues that you have access to).
• Open individual work items.
• View and enter data into a form to complete a work item.
• Keep work items in your queue or release them back to Staffware.
• Forward work items to different queues.
• Set sort, filter or display options on your work queues.
• Search for specific work items in any queue.
• Start new cases of procedures.
• Use Case Prediction to forecast outstanding and expected work items.
• Change the priority of a work item.
• Use participation to grant users temporary access to another user or group queue.
• Use redirection to redirect all work items sent to one queue to an alternative queue.

Related Topics

TIBCO iProcess Client: Managing